Feedback that improves
Short surveys after dine-in or delivery — route low scores to managers.
Catch issues early
Train from real data
Boost online ratings
Close the loop fast
Everything you need, in one place
Built for Indian restaurants — fast billing, GST-ready, and AI-powered from day one.
Post-order surveys
SMS or receipt link with star rating and comments.
- NPS tracking
- Alert on low scores
- Per-outlet dashboard
Ask the right questions
Short, targeted surveys that guests actually finish.
- Food, service & ambience ratings
- Optional open comments
- Tailor questions per order type
Close the loop
Turn feedback into action before an unhappy guest posts publicly.
- Instant alerts on low scores
- Route to the right manager
- Guide happy guests to public reviews
Frequently asked questions
Everything restaurant owners ask before switching to Customer Feedback. Still not sure? We're happy to walk you through it.
Yes. Scores below your threshold trigger instant notifications to duty managers.
Feedback links go out by SMS after the order or appear as a QR/link on the receipt, so guests can respond in seconds without any app.
Yes. A per-outlet dashboard tracks ratings and NPS over time, so you can compare branches and spot recurring issues.
Yes. Surveys can rate food, service and ambience individually, so you know exactly which area needs attention rather than a single overall score.
Yes. Guests who leave a high score can be guided to post a public review, while low scores stay private for you to fix first.
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