Help when you need it
Search guides, watch tutorials and contact support — all in one place.
Faster onboarding
24/7 expert support
Regular updates
Community tips
Everything you need, in one place
Built for Indian restaurants — fast billing, GST-ready, and AI-powered from day one.
Self-service support
Browse articles by topic: billing, inventory, staff, integrations.
- Searchable KB
- Video walkthroughs
- Live chat
Setup & onboarding
Get your outlet live with step-by-step help for the first-run essentials.
- Menu & tax setup
- Printer & KOT config
- Staff roles & PINs
- First bill checklist
Troubleshooting
Fix common issues fast without waiting on a callback.
- Offline mode & resync
- Printer not responding
- Payment reconciliation
- Login & access issues
Frequently asked questions
Everything restaurant owners ask before switching to Help Center. Still not sure? We're happy to walk you through it.
Use live chat in the dashboard, email hello@ethospos.com or call +91 91043 69797.
Live chat and email are staffed through business and peak dining hours, with priority response for billing-down and payment issues so service is never blocked.
Every topic in the Help Center links to step-by-step articles and short videos — search a keyword like "GST" or "printer" and follow the walkthrough, or open a guide from within the dashboard.
Yes. The onboarding team can help you import your menu, taxes and staff during setup — email hello@ethospos.com or call +91 91043 69797 to arrange a guided migration.
Open the Troubleshooting section for the printer-not-responding guide, which walks through cable, network and driver checks; if it is still down, live chat can help you keep billing while you reconnect the printer.
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